Terms of Purchase, Refund and Returns Policy

Last updated: April, 2024

Thank you for shopping at Paperspace Media.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Paperspace Media (PTY) LTD.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Paperspace Media, accessible from http://www.paperspacemedia.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days of commencement of work for service product/packages. Note upon termination of the contract any fees paid will not be eligible for refund.

The deadline for cancelling an Order is 14 days from the date on which work has been commenced or onboarding email has been sent.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: info@paperspacemedia.com

By visiting this page on our website: http://www.paperspacemedia.com

No Service product/package or digital download is eligible for refund.

No refund will be issued

Conditions for Returns

The following Goods cannot be returned:

  • No Service product/package or digital download is eligible for refund.
  • The supply of Goods made to Your specifications or clearly personalized.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@paperspacemedia.com

By visiting this page on our website: http://www.paperspacemedia.com